Terms & Conditions

Terms & Conditions

Last Updated: 15 Sep 2026

Welcome to Checkk.in (“Checkk”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the checkk.in website, platform, verification services, background-check services, reports, applications, and related products and services (collectively, the “Services”).

By accessing our website, creating an account, submitting a verification request, purchasing a Service, or otherwise using Checkk.in, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use our Services.


1. About us

Checkk .in provides online identity verification and background-check facilitation services in India.

Depending on the Service selected, verification may relate to individuals such as:

  • Household staff
  • Domestic workers
  • Drivers
  • Office staff
  • Employees
  • Caretakers
  • Professionals
  • Contractors
  • Service personnel
  • Other individuals whose information is submitted for lawful verification

The specific checks available may vary depending on the Service selected, the information provided, the applicable law, the availability of records, and the verification sources available to us or our verification partners.

checkk.in is a verification service provider. Unless expressly stated otherwise, we do not guarantee the suitability, honesty, reliability, conduct, employment performance, or future behaviour of any individual who is the subject of a verification.


2. Eligibility to Use the Services

You may use our Services only if you:

  1. Are legally capable of entering into a binding agreement;
  2. Provide accurate and complete information;
  3. Have a lawful and legitimate purpose for requesting verification;
  4. Have the necessary authority, consent, authorization, or other lawful basis required to submit information about another person for verification;
  5. Use the Services in accordance with applicable laws and regulations; and
  6. Do not use the Services for unlawful, discriminatory, fraudulent, abusive, or otherwise prohibited purposes.

If you are using checkk.in on behalf of a company, organization, household, employer, agency, or another person, you confirm that you have the authority to do so and to bind that organization or person to these Terms where applicable.


3. Nature of Background Verification Services

Background verification is an information-verification process and should not be treated as a guarantee or certification of an individual’s character, future conduct, employment suitability, or safety.

Depending on the Service purchased, verification may involve checking information such as:

  • Identity details
  • Address information
  • Employment information
  • Professional information
  • Reference information
  • Government or publicly available records, where lawfully accessible
  • Other information specifically described for the selected Service

Not every verification will include every category of information.

The exact scope of a verification will depend on the package, information supplied, verification requirements, source availability, and applicable law.


4. Accuracy of Information Provided by Customers

You are responsible for ensuring that all information you submit to checkk.in is accurate, complete, current, and lawfully obtained.

You must not knowingly submit:

  • False information;
  • Misleading information;
  • Forged or altered documents;
  • Information belonging to another person without lawful authorization;
  • Stolen or unlawfully obtained personal information;
  • Incorrect identity details intended to manipulate a verification result.

If inaccurate information is submitted, the verification may be delayed, incomplete, or produce an incorrect result.

checkk.in is not responsible for errors caused by inaccurate, incomplete, outdated, misleading, or fraudulent information supplied by the customer or any third party.


5. Consent and Lawful Authorization

Where a verification involves personal information belonging to another individual, you are responsible for obtaining any consent, authorization, notice, or other lawful basis required under applicable law.

You must not submit an individual’s information for verification where you do not have the right or lawful basis to do so.

Where applicable, checkk.in may require the person being verified to provide consent, complete an authorization process, submit documents, or otherwise participate in the verification.

If the required consent or authorization is not obtained, is withdrawn, or cannot be reasonably established, checkk.in may be unable to perform or complete the requested Service.

Nothing in these Terms requires checkk.in to process personal information where doing so would violate applicable law.


6. Identity Verification

Identity verification may involve comparing information submitted by a customer or individual against available verification sources.

A successful identity verification means that the information reviewed through the applicable verification process was sufficiently consistent with the requirements of that particular check.

It does not necessarily mean that:

  • Every piece of information about the person has been independently verified;
  • The individual has no criminal history;
  • The individual has no undisclosed employment history;
  • The individual is suitable for employment;
  • The individual is trustworthy;
  • The individual will behave in a particular manner in the future.

Verification results should therefore be interpreted within the scope and limitations of the specific Service purchased.


7. Background Checks

Background checks may depend on the availability, accuracy, completeness, and accessibility of information from third-party sources.

Information may sometimes be unavailable because of:

  • Incomplete records;
  • Name variations;
  • Address changes;
  • Record-keeping limitations;
  • Technical problems;
  • Government or institutional restrictions;
  • Delays at third-party sources;
  • Legal restrictions;
  • Inaccurate information provided by the customer or subject;
  • Circumstances outside checkk.in’s reasonable control.

Accordingly, checkk.in does not guarantee that a background check will identify every record or every relevant fact concerning an individual.


8. Verification Results and Reports

Reports generated through checkk.in are provided for the lawful purpose for which the verification was requested.

A report may contain information obtained through the verification process and may include limitations, qualifications, or indications that certain information could not be verified.

Customers are responsible for reviewing reports carefully and considering the scope and limitations of the information provided.

A report should not automatically be treated as conclusive proof that an individual is suitable or unsuitable for employment, engagement, accommodation, access, or any other purpose.

Where appropriate, customers should conduct additional due diligence and make decisions based on all relevant information.


9. No Guarantee of Individual Conduct

checkk.in does not guarantee the future conduct or behaviour of any person.

A person who successfully completes a verification may subsequently engage in conduct that was not reflected in the verification results.

Similarly, the absence of a record or adverse information does not establish that an individual has never engaged in misconduct or that no undiscovered information exists.

Customers remain responsible for their own hiring, engagement, access, safety, and other decisions.


10. Customer Responsibilities

You agree to:

  1. Use the Services only for lawful purposes;
  2. Provide accurate information;
  3. Obtain required consent or authorization;
  4. Keep your account credentials secure;
  5. Review verification results responsibly;
  6. Protect reports containing personal information;
  7. Prevent unauthorized access to reports;
  8. Avoid sharing reports except where legally permitted and reasonably necessary;
  9. Notify us if you become aware of unauthorized account activity;
  10. Comply with applicable privacy, employment, consumer-protection, data-protection, and other laws.

You are responsible for all activity conducted through your account unless caused by circumstances for which you are not legally responsible.


11. Prohibited Uses

You must not use checkk.in to:

  • Harass, intimidate, threaten, stalk, or discriminate against another person;
  • Obtain personal information for unlawful purposes;
  • Conduct unauthorized surveillance;
  • Facilitate fraud or identity theft;
  • Circumvent legal requirements;
  • Create false identities or verification records;
  • Misrepresent verification results;
  • Sell or commercially redistribute reports without authorization;
  • Use information obtained through the Services for unlawful discrimination;
  • Attempt to gain unauthorized access to our systems;
  • Introduce malware, viruses, or other harmful code;
  • Interfere with the operation of the website or platform;
  • Scrape, copy, reproduce, or systematically extract our data or content without permission;
  • Reverse engineer or attempt to compromise our technology;
  • Use the Services in a manner that violates applicable law.

We reserve the right to suspend or terminate accounts where we reasonably believe the Services are being misused.


12. Fees and Payments

Certain checkk.in Services may require payment.

Before placing an order, you will be shown the applicable price or pricing information for the selected Service, where available.

You agree to pay all applicable fees, taxes, and charges associated with your order.

Prices may change from time to time. Any change in pricing will generally apply to new orders and will not affect an order that has already been accepted and paid for, except where required by law or expressly agreed otherwise.


13. Payment Processing

Payments may be processed through third-party payment service providers.

checkk.in may not directly store complete payment-card information where payment processing is handled by a third-party payment provider.

By making a payment, you agree to comply with the applicable terms and conditions of the payment provider.

We are not responsible for interruptions, failures, delays, or errors caused solely by a third-party payment provider.


14. Refunds and Cancellation

Refund eligibility depends on the Service purchased and the stage at which cancellation is requested.

Where a verification has not yet commenced, a refund may be available subject to the applicable refund policy.

Once a verification process has commenced, fees may be non-refundable because resources, third-party services, verification processes, or personnel may already have been engaged.

If a Service cannot be completed because information is unavailable, required consent is not provided, documents are insufficient, or circumstances outside checkk.in’s control prevent completion, the applicable refund or credit will be determined in accordance with the Service-specific refund policy.

Any statutory consumer rights that cannot lawfully be excluded remain unaffected.


15. Processing Times

We aim to complete verification requests within the estimated timeframe communicated for the relevant Service.

However, processing times are estimates and are not guaranteed unless expressly stated otherwise.

Verification may take longer because of:

  • Third-party response times;
  • Government or institutional processing;
  • Incorrect or incomplete information;
  • Additional verification requirements;
  • Technical issues;
  • Holidays or operational closures;
  • Geographic or logistical limitations;
  • Legal or regulatory requirements.

We are not responsible for delays caused by circumstances reasonably outside our control.


16. Third-Party Sources and Service Providers

checkk.in may work with third-party service providers, verification partners, technology providers, data processors, or other vendors to provide certain Services.

Third-party sources may have their own policies, processes, availability limitations, and data-quality limitations.

Where permitted by law, checkk.in may rely on information obtained from such sources when conducting a verification.

We take reasonable steps to work with appropriate service providers, but we do not guarantee the accuracy, completeness, availability, or uninterrupted operation of every third-party source.


17. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, storage, disclosure, retention, and other processing of personal information is governed by our Privacy Policy, together with applicable data-protection and privacy laws.

By using our Services, you acknowledge that relevant personal information may need to be processed to provide the requested verification service, subject to applicable law and the terms of our Privacy Policy.

Please review our Privacy Policy for additional information regarding:

  • Information we collect;
  • How information is used;
  • Verification-related processing;
  • Data sharing;
  • Data retention;
  • Security measures;
  • Individual rights and choices;
  • Contact and grievance mechanisms.

18. Security

We take reasonable technical and organizational measures intended to protect information handled through our Services.

However, no website, application, electronic transmission, or storage system can be guaranteed to be completely secure.

You acknowledge that electronic communications and online services involve inherent security risks.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you suspect unauthorized access.


19. Confidentiality of Verification Reports

Verification reports may contain confidential or personal information.

You agree to:

  • Keep reports secure;
  • Limit access to authorized persons;
  • Not publicly publish reports;
  • Not sell or redistribute reports without authorization;
  • Not use reports for purposes unrelated to the lawful reason for which the verification was requested.

You should take appropriate measures to prevent unauthorized access, copying, forwarding, downloading, or disclosure.


20. Intellectual Property

All intellectual property relating to checkk.in, including its:

  • Website;
  • Brand;
  • Logo;
  • Software;
  • Platform;
  • User interface;
  • Text;
  • Graphics;
  • Design;
  • Documentation;
  • Content;
  • Reports and report formats;
  • Technology;
  • Trademarks;

is owned by or licensed to checkk.in unless otherwise stated.

These Terms do not grant you ownership of any checkk.in intellectual property.

You may use our Services and reports only for their intended lawful purposes and in accordance with these Terms.


21. User Content and Submitted Information

You retain any rights you may have in information and materials that you lawfully submit to checkk.in.

By submitting information necessary for a verification, you authorize checkk.in and its relevant service providers to process that information as reasonably necessary to provide the requested Services, subject to applicable law and our Privacy Policy.

You represent that you have the right and lawful authority to submit the information.


22. Website Availability

We aim to keep checkk.in available and functioning reliably, but we do not guarantee that the website or Services will always be:

  • Available;
  • Uninterrupted;
  • Error-free;
  • Free from technical defects;
  • Compatible with every device;
  • Free from security vulnerabilities.

We may temporarily suspend or restrict access for maintenance, upgrades, security reasons, technical issues, legal requirements, or other operational reasons.


23. Accuracy and Limitations of Information

Information available through checkk.in may come from multiple sources.

Although we may take reasonable steps to verify information, we do not guarantee that every item of information is complete, current, accurate, or error-free.

A verification result represents the outcome of the applicable verification process at the relevant time. It should not be interpreted as a permanent or comprehensive representation of an individual’s entire history.


24. Customer Decisions

You are solely responsible for decisions made using information obtained through checkk.in.

For example, if you use a verification report when deciding whether to:

  • Hire a household worker;
  • Hire a driver;
  • Employ an office worker;
  • Engage a contractor;
  • Permit access to a property;
  • Enter into a business relationship;

that decision remains your responsibility.

checkk.in does not make employment, hiring, admission, accommodation, access, or engagement decisions on your behalf.

You should independently evaluate all relevant circumstances and comply with applicable anti-discrimination, employment, privacy, and other laws.


25. No Professional or Legal Advice

Information provided through checkk.in does not constitute legal, employment, financial, security, or professional advice.

If you require advice regarding how verification information may lawfully be used for a particular purpose, you should obtain advice from an appropriately qualified professional.


26. Disputes Regarding Verification Information

If you believe that information contained in a verification report is incorrect, incomplete, or relates to the wrong individual, you should contact checkk.in using the designated support or grievance channel.

Where appropriate and legally required, we may investigate the issue and, where supported by reliable information, correct or update the relevant information.

Because verification information may originate from third parties, correction processes may require additional documentation or confirmation.


27. No Employment Relationship

Use of checkk.in does not create an employment, agency, partnership, franchise, joint venture, or other similar relationship between checkk.in and any person being verified or any customer, except where separately agreed in writing.


28. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless checkk.in, its owners, directors, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  1. Your breach of these Terms;
  2. Your unlawful use of the Services;
  3. Your failure to obtain required consent or authorization;
  4. Your submission of inaccurate or misleading information;
  5. Your unauthorized disclosure or misuse of verification information;
  6. Your violation of another person’s rights; or
  7. Your violation of applicable laws or regulations.

This clause does not apply to the extent that the relevant claim results from checkk.in’s own liability that cannot lawfully be excluded or indemnified.


29. Limitation of Liability

To the maximum extent permitted by applicable law, checkk.in shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from your use of the Services.

Without limiting the above, checkk.in is not responsible for:

  • Decisions made by customers based on verification reports;
  • Future conduct of a verified individual;
  • Information that was unavailable to the verification process;
  • Errors in information supplied by customers or third parties;
  • Delays caused by third-party sources;
  • Unauthorized use of reports by customers;
  • Service interruptions outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.


30. Force Majeure

checkk.in will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control.

Such circumstances may include:

  • Natural disasters;
  • Floods;
  • Fires;
  • Epidemics or pandemics;
  • Government actions;
  • Changes in law or regulation;
  • Civil unrest;
  • War;
  • Strikes;
  • Telecommunications failures;
  • Internet or infrastructure failures;
  • Cybersecurity incidents;
  • Third-party service failures;
  • Power failures; or
  • Other events beyond reasonable control.

31. Suspension and Termination

We may suspend or terminate your access to checkk.in if:

  • You breach these Terms;
  • You provide false or fraudulent information;
  • You misuse verification information;
  • You use the Services unlawfully;
  • Your account creates a security or operational risk;
  • We are required to do so by law;
  • We discontinue a Service; or
  • Other circumstances reasonably justify suspension or termination.

Where appropriate, we may provide notice before termination. However, immediate suspension may occur where necessary to protect users, information, systems, or legal rights.


32. Effect of Termination

Upon termination:

  • Your right to use the Services may end;
  • Access to your account may be restricted;
  • You must stop using checkk.in materials where required;
  • Certain provisions of these Terms may continue to apply.

Clauses relating to intellectual property, confidentiality, privacy, liability, indemnification, dispute resolution, and other provisions that by their nature should survive termination will continue to apply as legally appropriate.


33. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

  • Our Services;
  • Technology;
  • Business practices;
  • Applicable laws;
  • Regulatory requirements;
  • Security requirements.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of checkk.in after the updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


34. Changes to Our Services

We may modify, add, suspend, or discontinue Services or features from time to time.

We may also change the scope, availability, pricing, technology, or requirements associated with a Service.

Where required by applicable law, we will provide appropriate notice or comply with applicable customer rights.


35. Links to Third-Party Websites

checkk.in may contain links to websites, applications, or services operated by third parties.

These links are provided for convenience.

checkk.in does not necessarily control or endorse third-party websites and is not responsible for their content, security, privacy practices, availability, or terms.

You should review the applicable third-party terms and privacy policies before using those services.


36. Communications

By using checkk.in, you agree that we may communicate with you regarding:

  • Verification requests;
  • Account activity;
  • Payments;
  • Service updates;
  • Verification status;
  • Customer support;
  • Security matters;
  • Important changes to our Services or Terms.

Where applicable and subject to your preferences and applicable law, we may communicate through email, telephone, SMS, WhatsApp, application notifications, or other communication channels.

Marketing communications, where applicable, may be subject to separate consent and opt-out mechanisms.


37. Electronic Communications

You acknowledge that communications and transactions conducted electronically may satisfy applicable requirements for written communications to the extent permitted by law.

You agree that electronic records may be used as evidence of transactions, communications, requests, and consents, subject to applicable law.


38. Grievances and Complaints

If you have a complaint, concern, correction request, privacy-related issue, or question about our Services, please contact us through the contact details provided on checkk.in.

Grievance / Support Contact:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Registered Office Address]

We will review and address complaints in accordance with applicable law and our internal procedures.


39. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory legal provisions.

Any dispute arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the courts having appropriate jurisdiction, unless otherwise required by applicable law or agreed between the parties.

Jurisdiction: [Insert City/State, India]


40. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions will continue to remain in effect.


41. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we have waived our right to enforce that provision later.


42. Entire Agreement

These Terms, together with our Privacy Policy, applicable Service-specific terms, refund policy, and any other agreements expressly incorporated by reference, constitute the agreement between you and checkk.in concerning your use of the Services, except where a separate written agreement applies.

If there is a conflict between these Terms and a separately executed written agreement, the separately executed agreement will prevail to the extent of the conflict.


43. Contact Us

If you have questions about these Terms or our Services, please contact us:

checkk.in
Website: checkk.in
Email: info@checkk.in
Phone: 777-888-7501
Registered Office: office no 204 siddharth t, ower bldg 1/a s no 12/3 b, kothrud, pune city,Maharashtra.


Important Notice

checkk.in provides verification and background-check services to assist customers in making informed decisions. A verification report is not a guarantee of an individual’s identity, character, conduct, suitability, or future behaviour.

Customers are responsible for using verification information lawfully, obtaining required consent or authorization, protecting personal information, and making their own decisions based on the circumstances and information available to them.

By using checkk.in, you acknowledge that you have read and agreed to these Terms & Conditions.

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